Frequently Asked Questions
Do you have customer support if I have questions or problems with my order?
Yes, you can easily contact us using the contact form or via email. Our team is ready to assist you.
How can I keep my house free of pet hair more effectively?
We recommend a combination of regular brushing of your pet, using rollers or brushes on clothing and furniture, and pet hair catchers in the washing machine for a thorough cleaning.
What makes Pelora different from other pet stores?
Pelora specializes in pet hair control, offering products selected for their effectiveness and ease of use. Our mission is to keep your home clean without complications.
What is Pelora and what products do they offer?
Pelora offers complete solutions to remove pet hair from your home, clothes, and washing machine. From brushes and rollers to combined packs, we have everything you need to keep your home hair-free.
Are the products safe for pets and humans?
We cannot accept returns on certain items. These will be clearly marked before purchase.
How do I know which product is right for me?
It depends on your needs: we have specific categories for pets, clothes, home, and washing machines, as well as packs that combine the most effective products.
Does Pelora ship nationwide?
Yes, we ship nationwide and will soon expand to international shipping.